Complete service Charles
We take care of everything
Customer service is one area that makes Kove genuinely stand apart. We are committed to making things as easy and trouble-free as possible for our clients, regardless of the complexity or scope of their requirements.
‘We are agile and flexible enough to tailor our delivery approach to meet our client’s requirements, whether it’s just a set of drawings or an entire procurement framework’
Kove provides a complete service where we handle absolutely everything for our clients – from the design and tooling through to final manufacturing and supply.
However, we can also deliver drawings straight to our clients if they choose to undertake their own manufacturing, and if required, we can also machine, or 3D print parts for them. We also source fully manufactured production parts for our clients, and we have even handled procurement arrangements on their behalf.
Dedicated project management
We believe that every client deserves their own dedicated project manager as a single day-to-day point of contact, so that they feel well supported, fully informed and completely in control.
The project manager takes care of all the complexities and ensures everything runs smoothly so that clients can stay focused on their own priorities rather than getting unnecessarily involved in the minutiae of delivery.
Kove is proud of the breadth and depth of our industry partnerships. Founded upon long-standing working relationships (over 20 years in some cases), our partners share our passion for engineering design, attention to detail and commitment to client service.
Because we work in this way (rather than simply sub-contracting work), our carefully vetted partners are happy to allow us direct access to their facilities and processes – including multi-axis machining, a leading composites facility, and a new state of the art carbon fibre preforms manufacturing method.
A further benefit is that we can stay personally involved in a project throughout (hands-on if needed) and ensure that our exacting standards are always met.
Finally, we generally aren’t tied into cumbersome procurement arrangements – we have the freedom to individually negotiate best value for money on a project by project basis.